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Imperial River Cruises (IRC) hereafter re­ferred to as the cruise supplier, and/or the travel agent, acts only as intermediary and agent for various steamship companies, airlines, hotels and transport and sight­seeing companies that provide the cruises, tours, accommodations and other services described. Imperial River Cruises therefore shall not be responsible for breach of con­tract or any intentional or careless actions, errors or omissions on the part of such sup­pliers that result in any loss, damage, delay or injury to you or your travel companions or group members. Imperial River Cruises shall not be responsible for any injuries, damage or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction conditions or developments, or any other actions, errors, omissions or conditions outside Imperial River Cruises’ control. By embarking upon his/her travel the traveler voluntarily assumes all risk involved in such travel, whether expected or unexpected. Obtaining all visas is solely the responsi­bility of the traveler. Imperial River Cruises assumes no responsibility or liability for travelers’ failure to obtain necessary visas. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Your retention of tickets, reservations or bookings after issu­ance shall constitute consent to the above, and an agreement on your part to convey the contents hereto to your travel com­panions or group members. Imperial River Cruises reserves the right to withdraw and/ or cancel a tour or make changes in the itin­erary and accommodations whenever, in its sole judgment, conditions warrant. The tour operator reserves the right to refuse service or accommodations to any individual for any reason, including but not limited to those of passengers’ health, general deportment or attitude infringing upon the safety of fellow passengers or service personnel. Any addi­tional costs incurred as the result of such behavior shall be the sole responsibility of the passenger. Baggage is carried at the owner’s risk and baggage insurance is rec­ommended. The issuance and acceptance of tickets and vouchers shall be deemed to be consent to the above conditions. All prices, tariffs, itineraries and schedules in Imperial River Cruises brochures and websites are in effect at time of printing, and are subject to change without notice. Unless the price is specifically stated in writing on your vouch­er, invoice or reservation itinerary, we do not guarantee any rates, bookings or res­ervation. Air-inclusive packages do not in­clude US air travel and other taxes and fees.


Reservations should be made as early as possible to guarantee desired departure dates. Nonrefundable deposit of $500 per person is required within seven days of booking to obtain confirmed reservations. When more than one cruise is booked, deposit and payment policies apply per cruise. The balance is due 75 days prior to departure date. Upon receiving full pay­ment we will provide cruise confirmation documents in electronic format. Full pay­ment is due 75 days before the cruise.


We accept certified checks, company checks and wire transfers payable to Im­perial River Cruises. All bank fees must be paid by the client. We accept major credit cards, processing fees apply.


Trip cancellation insurance is strongly rec­ommended. All requests for cancellations, refunds and all complaints must be made in writing to Imperial River Cruises. Com­plaints are to be signed by the local Cruise Director and received by Imperial River Cruises in the US, within 30 days after the end of the cruise. Refund requests for absences, missed sightseeing, meals or other unused services are not granted. The following fees will apply:

Cancellation received 75-61 days prior to departure – 25% of the cruise price.

Cancellation received 60-30 days prior to departure – 50% of the cruise price.

Cancellation received less than 30 days prior to departure or failure to take the cruise – no refund.

If you accept any refund, you waive all other rights and remedies under applicable law. Unused Features – we regret not being able to issue refunds for voluntary absenc­es from itinerary services including but not limited to meals and/or sightseeing. Once cruise or tour program has commenced, there will be no refund for unused features or services, or any portion of cruise or tour not taken due to passenger’s cancellation.


IRC reserves the right to use any imagery/ recordings taken on our cruises, without expressed verbal or written permission. IRC may use any appropriate footage (pho­tography/video/audio recordings) in publi­cations or other media material produced including but not limited to: brochures, social media, websites, etc. To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent or legal guardian. If any customer does not wish to have their im­age recorded, he should notify the pho­tographer and/or the event organizers in person, or by writing to IRC at:

15 Artisan Ave., Huntington, NY 11743. By failing to notify IRC, in writing, your desire to not have your photograph used in any marketing material, you are agree­ing to release, defend, hold harmless and indemnify IRC from any and all claims in­volving the use of your picture or likeness.


Imperial River Cruises will make every ef­fort to operate all cruises and tours as de­scribed. Due to unforeseen circumstances, however, we reserve the right to make such changes as are deemed necessary. In addi­tion, if the ship owner/supplier or tour op­erator cancels or postpones any scheduled sailing or tour, the participants will receive refunds according to the above-mentioned companies’ rules.


A minimum processing fee of $50 per per­son will be charged for each change to the original booking.


From the point of common sence trip can­cellation insurance, baggage insurance, health travel insurance is strongly recom­mended. Please, turn to your insurance provider for an appropriate product(s).


Cruise documents (vouchers) will be sent 14 days before departure in electronic for­mat. If you advise that your documents must be sent earlier, your cruise confirmation can be e-mailed upon receipt of full payment.



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